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Help Desk
JFK Library - Lower Level
Cheney, WA 99004
phone: 509.359.2247
fax: 509.359.6847

MMC (Multimedia Commons)

Welcome to the MMC! We are here to help YOU with all things Multimedia!  The following information provides more details about MMC services and helps set client expectations, with end goal being the success of all!

The MMC provides EWU students, faculty, and staff access to high quality facilities, consultation, and student employees' assistance with all things multimedia.  Priority support is provided for academic course work. Consultants can often suggest the best methods and media to use for your projects, provide assistance with equipment and software, along with formatting and output (posters, photos, video, etc).

The MMC is located on the main floor of the JFK Library, in the Learning Commons, past the Reference Desk.  Front desk phone#: (509) 359-4875

Hours:  Access to the MMC is available whenever the Library is open.  MMC Consultants are on duty during "most" library open hours.  Library Hours are posted here:

  • The MMC is not a 'drop off' service, but partners with students, faculty, and staff in support of their multimedia project work.
  • In cases where client demand outstrips MMC supply, Academic work is first priority.  Of course we will do our best to help everyone, on a first-come-first-serve basis.
  • The MMC is not a Kinko's/Fedex-type service location.  Highest client demand times are Monday - Friday, 8am - 4pm.  To avoid longer wait times and minimize stress levels on everyone's part, please utilize the MMC during lower use times (evenings and weekends).
  • Please PLAN AHEAD and ALLOW PLENTY OF LEAD TIME!  Time to complete project(s) may require hours, if not days, depending on overall demand, status of hardware, time of year (ie Spring qtr can be off-the-charts high demand time due to Symposium, increased number of class multimedia and poster projects).
  • Assistance is provided at the MMC area only since student employees need to be available when clients request help at this location.
  • The MMC is for general student/faculty use and cannot be reserved in advance for individuals, larger groups, or classes.
  • The MMC provides services for EWU students, faculty, and staff only.  Costs are kept as low as possible for EWU clients, which means the MMC cannot be used as a cost savings printing option for non-EWU businesses, non-profits, etc.
  • MMC consultants work in a helper role assisting clients based on varied student employee skill-sets.  Varied skill-sets are defined as:  Some MMC employees have more experience with multimedia, some have less, and some know very little but are in learning mode.  In other words, your mileage will vary depending on which MMC student employees are working at any given time.
  • Full-service training (i.e. prepared information and/or materials and/or presentations for an audience of clients) is not provided by the MMC consultants.
  • The MMC does not store posters for later pick-up, so allow plenty of time to prepare, print, roll/protect, and take.  The MMC has lots of rubber bands, along with plastic rolls during nasty weather conditions (more than a few as of late).

Scroll down for more details related to how the MMC can assist with video projects which are more specialized in nature.

Hardware and Software Details:

  • 16 Computer workstations, specifically 27" iMacs running Apple Operating System.
  • Mac version of Microsoft Office, Adobe CC Apps (Photoshop, InDesign, Illustrator, Premiere Pro, Acrobat Pro, Dreamweaver, Lightroom, Flash Pro, and more).
    • The Learning Commons / Library have lots of computers located close by that run Windows 7 / Windows version of CC Apps, Office, and more.
  • Peripherals include:  Flatbed scanners (including 11" x 17"), HDV and VCR editing decks.
  • Cintiq 21.5" digitizer displays:  More info about these screens at
  • HP DesignJet z6200 PS large format printer, supports 3' - 5' wide x variable length paper.
  • Konica Minolta C284e Color Laser Printer, supports up to 12" x 18" paper.
  • HP DesignJet z3200 PS photo printer, supports 8.5" x 11" letter up to 24" x variable length paper.
  • HP LaserJet 9040DN Black/White laser printer, supports up to 11" x 17" paper.

Click Here for Print Pricing:  Posters, Color Laser, Photo, Black/White.

Click Here for Department Instructions and IDPO for printing at the MMC.


Assistance with video projects:

The MMC partners with students, faculty, and staff for printing, multimedia services, and other specialized needs such as video projects.  The MMC is not a 'drop off' service, but facilitates / works with clients in support of their multimedia project work.  Excellent content related to video is available in LyndaCampus at no charge for all EWU students, faculty, and staff by logging in at  More info on our LyndaCampus site license which includes a wide variety of training videos:

One example includes Video Journalism Storytelling Techniques:

An example of what's needed for a video project includes:

· A Project Lead (aka Point Person) identified and confirmed to manage the project.

· The Project Lead gathers details for the video project including:

o   Specific scheduling details for video shooting and completion of project.

o   How each person involved in the project will be compensated:  Hourly rate, expectation to donate time with verbal/written/other kudos, project tied to a class, learning experience, Starbucks gift card or other one time item(s), ???

o   Meeting with the person/people requesting the video to understand what's needed (overall goal / storyline, type of shots, how the final video needs to be distributed such as DVD, web page, ???).

o   Identifying and confirming each of the following people (could be one person, or many).


· The Project Lead gathers resources.  Note that one, or many, people may fill each of these roles:

o   Producer/Project Lead:   Ultimate responsibility to make it happen... oversee the process, quality control, makes sure everything goes as planned, etc.

o   Director:  In charge of actual video shooting, angles, lighting, story boarding, explaining how and what... basically incorporating whatever the Producer/Project Lead wants into the actual video shots.

o   Videographer:  Checks out and sets up/tears down needed equipment, schedules times and places for video shots, shoots the actual video in partnership with the Director.

o   Video Editor:  Takes the raw video and edits it according to the needs of the Producer/Project Lead and of ultimately the original requester.  Effective communication is needed here if more than one person is involved.  Otherwise the final video may not meet the requester's expectations.

· During any part of the process, the requester, Producer/Project Lead, Director, Videographer, and/or Video Editor can work with the MMC to help facilitate, such as importing, editing, and finalizing the video.

· The MMC consultants work in a helper role, assisting the Producer, Director, Videographer, and/or Video Editor with the project, based on varied student employee skill-sets.

o   Varied skill-sets are defined as:  Some MMC employees have more experience with video projects, some have less, and some know very little about video and are in learning mode.  In other words, your mileage will vary depending on which MMC student employees are working at any given time.  This holds true for other requests for help as well (poster printing, advanced color laser/photo and black/white laser printing, Adobe Master Collection and other multimedia applications support, etc).

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