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Advising FAQs

General Undergraduate Academic Advising
Monroe Hall 305 (3rd floor)                                  
Cheney, WA 99004-2445
                                                                  Directions to Campus
Phone:    509.359.2345
Fax:        509.359.6405


Frequently Asked Questions:

Check our Advising Frequently Asked Questions below; they may help to answer your questions quickly and easily. You are also always welcome to call the Academic Advising front desk at 509.359.2345.

Who is my Academic Advisor?

How do I get more information about the nursing program?

How can I schedule a meeting with a pre-nursing advisor?

I want to register; what should I do?

Can you send me information about a particular major? What classes are required for my major?

I can't register because I have a registration hold. What should I do?

When is the last day to register/add/drop/withdraw from a class?

How do I waitlist for a class? How do I get off the waitlist and officially add the class to my schedule?

How can I get in contact with my instructor/professor or major advisor?

How do I apply for Graduation?/When are Graduation Applications due?

I didn't get a grade for my class. What should I do?

I think there was an error with one of my grades/I don't agree with one of the grades I received. What can I do?

Don't see your question here? Send us an email: genadvising@ewu.edu.




Q: Who is my Academic Advisor?
A: You can find out two ways:

  1. Log-in to your myEWU Portal (link at top right of www.ewu.edu). Go to:
    • Students  
    • Your advisor's name and a link to her/his email address is listed in the far left column
  2.  Call the Advising front desk to inquire: 509.359.2345.

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Q: How do I get information about the nursing program?/I have questions about the nursing program.
A: Most questions about the Bachelor of Science in Nursing program can be answered quickly by reading carefully through the EWU Pre-Nursing Blog.

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Q: How can I schedule a meeting with a pre-nursing advisor?
A: The Pre-Nursing advisor is located in the Academic Advising office. There are several things that must be completed before students may schedule an appointment to meet with a pre-nursing advisor:

  1. Read very carefully through the Pre-Nursing Blog to make sure you understand the prerequisite courses and admission requirements for this program and the high level of competitiveness that students must meet.
  2. Apply for admission as a new freshman, new transfer, new post bachelor's student, or former student returning.
  3. Upon admission, confirm your intent to enroll and pay the New Student Enrollment Fee.
  4. Call Academic Advising front desk to schedule an appointment with the pre-nursing advisor: 509.359.2345.

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Q: I want to register; what should I do?
A:

  1. If you have not been enrolled at EWU for more than 4 quarters, you need to reapply as a Former Student Returning.
  2. If you have never attended EWU, you will need to apply as a new freshman, new transfer, or new-post bachelor's student through the EWU Office of Admissions.
  3. Upon admission, confirm your intent to enroll and pay the New Student Enrollment Fee.
  4. The next step is to make an appointment with an academic advisor or departmental advisor for academic advising and registration:
    1. Students with direct transfer degrees who know which program of study they would like to pursue should contact that department directly. Visit the department's website for the secretary's/main office phone number. Select your department from the list of programs available. You may also call the Campus Operator at 509.359.6200 for department contact information.
    2. Students with less than 1 year of transfer work and those students who have not decided on a program of study will typically meet with an academic advisor in the Academic Advising office.  Call 509.359.2345 to schedule your appointment with an advisor.
  5. Meet with your academic or departmental advisor, who will help you select classes and lift your new/returning student hold.

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Q: Can you send me information about a particular major? What classes are required for my major?
A: Please visit the EWU Catalog for specific information about the program(s) of study you are interested in; departments are listed alphabetically. You may also find important information on the program of study's website: click here for a list of departments/websites.

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Q: I can't register because I have a registration hold. How can I get this lifted so I can register?
A: This depends on which registration hold is on your account. You can view your registration holds in your myEWU Portal (login link is located at the top right of www.ewu.edu):

  • Go to the Students tab
  • Click Holds (located in the far left column)

Each individual hold is controlled by a particular department. Contact the individual department or person in charge of each individual hold for assistance.

 

List of Common Registration Holds (there are several less common hold types)

HOLD TYPE WHAT IS THE HOLD FOR? WHO CAN CLEAR THE HOLD?
EWU Student Email Needed Student must set up official EWU email account and log-in to activate the account. The hold is automatically cleared when you set up your student email account and log in for the first time.
New/Returning Student All new and returning students must meet with an academic or departmental advisor prior to registering for classes. Contact the Academic Advising office to find out how to schedule an appointment: 509.359.2345.
<45 Credits All students with less than 45 earned credits must meet with an academic or departmental advisor prior to registering for classes each quarter. Contact your academic advisor or departmental advisor to schedule an advising appointment.
Missing Transcripts Students are required to submit all final high school and college transcripts to EWU prior to registering for the next term.
    
Contact the Office of Admissions: 509.359.2397 or clear hold by
submitting missing official transcripts (high school and/or college) to the
Office of Admissions.
>90 Credits, Must Declare Students with over 90 credits must officially declare their major. Meet with an advisor in your major department to officially declare your major.
Records and Registration will clear the 90 Credit hold once they receive the Major Declaration Form. Major Declaration Form & Instructions
Account Bal More than $1,000 Students who owe $1,000 or more cannot register until their balance owed is less than $1,000. Contact Student Financial Services with questions: 509.359.6372 or clear hold by bill payment on EagleNET.
Account Bal Less than $1,000 Students who owe less $1,000 can register for courses but may not request an official transcript or see their transcript in myEWU Portal. Contact Student Financial Services with questions:509.359.6372 or clear hold by bill payment on your myEWU Portal.
<2.0 GPA Students whose cumulative GPA is below 2.0 are on Academic Probation. Students on Academic Probation must meet with their academic or departmental advisor prior to registration. Contact your academic advisor or departmental advisor to schedule an
advising appointment to get the Probation Hold cleared.
Academic Dismissal Hold Students who have been academically dismissed are not eligible to return to EWU until they have submitted a Petition for Academic Reinstatement and have been approved for academic reinstatement.
Students who have been absent from EWU for more than four quarters must first apply for readmission.
Petition for Academic Reinstatement and instructions are available here. Completed Petitions must be submitted to the Academic Advising office, by the posted deadline, if the student is undeclared OR to the college's Dean's Office if
the student is declared. Contact your academic advisor or departmental advisor with questions.
Ch 33 VA Student Students who are receiving veteran's benefits may not change their class schedule after the 10th day of the quarter without first contacting the Veterans Resource Center Contact the Veterans Resource Center: 509.359.6592.
Missing/Incomplete Address Student's contact information is missing or incomplete. Contact Records and Registration to update contact info or update it in the myEWU Portal.
Disciplinary Hold Students with disciplinary holds need to contact the Office of Student Rights and Responsibilities. Contact the Office of Student Rights and Responsibilities: 509.359.6316.
Open Disc. Case Students with disciplinary holds need to contact the Office of Student Rights and Responsibilities. Contact the Office of Student Rights and Responsibilities: 509.359.6316.
Athlete Hold Student Athletes must contact their Athletic Advisor prior to registration. Contact an Athletic Advisor:
Jim Fitzgerald: 509.359.7438
Tamara Hageage: 509.359.6045
International Stu Reg Hold  OR SEVIS Hold International students must contact their International Student Advisor prior to registration. Contact and International Student advisor in the Office of Global Initiatives: 509.359.2331.

** If you have a hold on your account that does not appear in this list, and you need assistance determining how to get the hold removed, contact the Academic Advising office for assistance: 509.359.2345.

 

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Q: When is the last day to register/add/drop/withdraw from a class?
A: The last day to add classes online is the 3rd day of the quarter. After this time, students may add classes only with instructor signature permission on an In-Person Registration/Change Form. Completed In-Person Registration/Change Forms must be submitted to Records and Registration, SUT 201.

Students may drop classes online through the 5th day of the quarter. During the second week of the quarter, students may drop classes only by completing and submitting an In-Person Registration/Change Form to Records and Registration, SUT 201.

The last day to add or drop classes is the 10th day of the quarter. After the 10th day, students cannot drop a course, but can withdraw from a course through the 7th week of the quarter. See the Dates and Deadlines website for a calendar of dates and deadlines for the current quarter.

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Q: How do I waitlist for a class? How do I get off the waitlist and officially add the class to my schedule?
A: For detailed Waitlist Information, click here.

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Q: How can I get in contact with my instructor/professor or major advisor?
A: You may contact the department's main number or secretary to find out the best way to reach your instructor or major advisor (i.e. when his/her office hours are). You may find the department's main number by contacting the campus operator: 509.359.6200 or by visiting the department's website.

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Q: How do I apply for Graduation? / When are Graduation Applications due?
A: Information on applying for Graduation and Commencement, Graduation Application and deadlines are available here.

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Q: I didn't get a grade for my class. What should I do?
A: If your transcript shows a 0.0 - that is the grade you earned. If you actually do not yet have a grade posted for your class, check back in a day or two. Grades are posted the Wednesday following finals week, but occasionally an instructor may be delayed in submitting grades. For grade questions, make sure to contact your instructor directly. You may find their contact information on the department website or by contacting the Campus Operator: 509.359.6200.

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Q: I think there was an error with one of my grades. / I don't agree with one of the grades I received. What can I do?
A: For all grading questions or concerns, make sure to contact your instructor directly. You may find their contact information on the department website or by contacting the Campus Operator: 509.359.6200.

  • If there is an error in grading, the instructor needs to submit a Grade Change form through Records and Registration.
  • If there was no grading error, but you feel that the grade you earned is unfair, you may submit an Intent to Appeal a Grade Form through Records and Registration, SUT 201. For detailed information and instructions, see the Grade Appeal Policy website for forms and instructions or visit Records and Registration directly in SUT 201.


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Directions to Main Campus (Cheney, WA)

EWU Area Map


Click here for a printable PDF version of the map.

West Bound on I-90
Take Exit 270 (Four Lakes). Travel on HWY 904 for 6 miles. Once you enter Cheney, you will pass through two stop lights. Turn right on D Street. Metered parking is available throughout the campus and free parking is available in Lot P12: Main Campus Map (Cheney, WA).

East Bound on I-90
Take Exit 257 (Tyler). Travel on HWY 904 for 11 miles. Once you enter Cheney, turn left on Washington Street. Metered parking is available throughout the campus and free parking is available in Lot P12: Main Campus Map (Cheney, WA).

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