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Office of Undergraduate Policy and Planning

  • Mark Baldwin
    Mark Baldwin
    Associate Vice President, Undergraduate Policy and Planning
    207B Showalter Hall
    Phone: 509.359.2449
  • Keith Klauss, MPA
    Keith Klauss, MPA
    Transfer Center Director
    207C Showalter Hall
    Phone: 509.359.2071

    Mr. Klauss has over 17 years of experience at Eastern Washington University in both Academic and Student Affairs. He is keenly focused on the development of meaningful relationships with EWU transfer partners for the purpose of ensuring an efficient transition that positively contributes to the personal transformation of transfer students. He enjoys his many opportunities to engage with current and prospective students as they prepare for degree completion. Mr. Klauss is a graduate of Eastern Washington University with a BA in Interdisciplinary Studies and an MA in Public Administration.

  • Heather Page
    Heather Page
    Executive Director, Center for Academic Advising and Retention
    307 Monroe Hall
    Phone: 509.359.2345
  • Heather Veeder, PhD, LICSW
    Heather Veeder, PhD, LICSW
    Academic Policy Analyst, Undergraduate Policy and Planning
    Showalter Hall 207A
    Phone: 509.359.6814

    Dr. Heather Veeder attended the University of Idaho for her Bachelor of Science Degree in Psychology with a minor in Studio Art. While at the U of I she participated in the AmeriCorps program, a very important experience that propelled her career towards the helping professions and higher education. She then received a Master of Social Work Degree from Eastern Washington University. After, she attended Gonzaga University and received a Doctor of Philosophy Degree in Leadership Studies. The title of her dissertation was, The Mentor's Experience: A Journey Through Co-Curricular Service-Learning in Emerging Adulthood ata Jesuit University. Heather is currently an Academic Policy Analyst in EWU's Division of Academic Policy & Undergraduate Planning where one of her primary responsibilities is to provide faculty with support as they navigate the curriculum change process.

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