Our Services

Office of Information Technology Training & Development

The Office of Information Technology Training & Development provides training to EWU Faculty and Staff in several university supported software applications such as Banner Student, Banner Finance, EagleNET, Content Management System, Microsoft Outlook, Mcintosh Entourage. Additionally Training & Development provides user's guides, quick reference guides and some self-pace online courses.

Course scheduling assistance, training lab resources and consultative services are also provided. To view documentation or enroll in training, please click on the applicable link below.

For assistance, questions or to discuss training needs, please contact Patrice Fournier at 359-4395 or email pfournier@ewu.edu.

Announcement!

The Office of Information Technology - Training and Development is pleased to announce the return of our brown bag Tip of the Month training sessions! These one-hour sessions are offered from 11:00 am to 12:00 pm. It's a fun and easy way to stay up-to-date on campus technology. For locations and to enroll, please visit the Training Scheduler.

	Banner Help Provides documentation and information on Banner INB Student, Finance and Human Resources. Also information on EagleNet for staff including web time entry.
	Training Scheduler View and enroll in training classes.
	Documentation & Resources Information and documentation on Outlook, Entourage, VPN, online training, unified messaging and netstorage.
	eLearning Services Help Get help with eLearning tools and services, get started creating voice and video content, catch up on the latest eLearning events, and request a Blackboard course.