Meet Your IT Pro

• Office of Information Technology

• Help Desk

  • Overview

  • How to get software

    • Overview

    • For Students

    • For Faculty/Staff

  • Find Your IT Pro

  • Meet Your IT Pro

    • Overview

    • Chris Ward

    • Jack Dechenne

    • Dennis Dickens

    • Kerwin Harmon

    • Bill Heissenbuttel

    • James Lamphere

    • Lan Pho

    • Lewis Rathbun

    • Mark Story

    • Lonny Waddle

    • Lance Walker

    • Lisa Weirich

  • TechFee Information

    • Overview

    • Agreement on Technology Fees

    • RCW 28b.15.051

    • Proposals

    • Legislation

  • Troubleshooting Links

Meet Your IT Pro

• 

  Chris Ward

  Your IT Pro for Showalter, Sutton, Brewster, Surplus/Receiving and the Governor's House

  Backup IT Pro - Lance Walker

• 

  Jack Dechenne

  Your IT Pro for Senior Hall, Kingston Hall & Indian Studies
  Phone: 509.359.2247
  Email: helpdesk@ewu.edu
  Website: http://helpdesk.ewu.edu

  Backup IT Pro - Howard Griffith

   

  
  
  

• 

  Dennis Dickens

  Your IT Pro for Williamson Hall, Martin Hall, Robert Reid Lab School, Communications, Art, Music, RTV & Theater
  Phone: 509.359.2247
  Email: helpdesk@ewu.edu
  Website: http://helpdesk.ewu.edu

  Backup IT Pro - Lan Pho

• 

  Kerwin Harmon

  Your IT Pro for Hargreaves Hall, Monroe Hall, Tawanka & Off Campus Sites West
  Phone: 509.359.2247
  Email: helpdesk@ewu.edu
  Website: http://helpdesk.ewu.edu

  Backup IT Pro - Bill Heissenbuttel

• 

  Bill Heissenbuttel

  Your IT Pro for Science Building, PE Complex - PEC, PAV, Phase, the Red Barn & Cadet Hall
  Phone: 509.359.2247
  Email: helpdesk@ewu.edu
  Website: http://helpdesk.ewu.edu

  Backup IT Pro - Kerwin Harmon

• 

  James Lamphere

  Your IT Pro for CEB & Cheney Hall
  Phone: 509.359.2247
  Email: helpdesk@ewu.edu
  Website: http://helpdesk.ewu.edu

  Backup IT Pro - Lewis Rathbun

• 

  Lan Pho

  Your IT Pro for Rozelle, Central Stores, Serbeck, Louise Anderson Hall and the Rec Center
  Phone: 509.359.2247
  Email: helpdesk@ewu.edu
  Website: http://helpdesk.ewu.edu

  Backup IT Pro - Dennis Dickens

• 

  Lewis Rathbun

  Your IT Pro for CEB & Cheney Hall
  Phone: 509.359.2247
  Email: helpdesk@ewu.edu
  Website: http://helpdesk.ewu.edu

  Backup IT Pro - James Lamphere

• 

  Mark Story

  Your IT Pro for JFK Library
  Phone: 509.359.2247
  Email: helpdesk@ewu.edu
  Website: http://helpdesk.ewu.edu

  Backup IT Pro - Howard Griffith

• 

  Lonny Waddle

  Your IT Pro for Riverpoint, Newport, Colville, and Coeur d'Alene
  Phone: 509.359.2247
  Email: helpdesk@ewu.edu
  Website: http://helpdesk.ewu.edu

  Backup IT Pro - Lisa Weirich

• 

  Lance Walker

  Your IT Pro for the PUB, Patterson Hall, & Isle Hall
  Phone: 509.359.2247
  Email: helpdesk@ewu.edu
  Website: http://helpdesk.ewu.edu

  Backup IT Pro - Linda Darr

• 

  Lisa Weirich

  Your IT Pro for Riverpoint, Newport, Colville, and Coeur d'Alene
  Phone: 509.359.2247
  Email: helpdesk@ewu.edu
  Website: http://helpdesk.ewu.edu

  Backup IT Pro - Lonny Waddle