Find Your IT Pro
Office of Information Technology
Help Desk
JFK Library - Lower Level
Cheney, WA 99004
email: helpdesk@ewu.edu
phone: 509.359.2247
fax: 509.359.6847
Find Your IT Pro
An IT Pro is an individual or team assigned to each building on campus. Your IT Pro works closely with the Help Desk staff. If the Help Desk is unable to resolve your problem over the phone in a timely manner, your IT Pro will be assigned to your ticket. The IT Pro provides tier 2 support for all your technology needs. IT Pro’s take pride in their work and will ensure that your technology related issues are taken care of. Your satisfaction is the #1 goal.
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