Office of Information Technology
Office of Information Technology
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202 Huston Hall
Cheney, WA 99004
email: helpdesk@ewu.edu
phone: 509.359.2247
fax: 509.359.7952
OIT News
Banner Maintenance 16 MayMay 14, 2013 - Banner Database servers will be undergoing maintenance
AiM Maintenance 15-17 MayMay 14, 2013 - The AiM Facilities Management System will be unavailable while undergoing a major upgrade from Wednesday, May 15th, 3:00 pm to Friday, May 17th @12:00 pm
Banner Maintenance - Oracle Database Patches 14 May 2013, 6-8PMMay 14, 2013 - The Banner Database servers will be undergoing maintenance
EagleNET ProblemsMay 13, 2013 - Users have intermittent access to EagleNET pages
Email Service DegradationMay 08, 2013 - A problem with email services may impact the campus.
Banner Reporting (REPT) Database DegradationMay 08, 2013 - Banner REPT Service Degradation
Banner Maintenance 5/9/2013 6-10PMMay 06, 2013 - Banner Maintenance 5/9/2013 6-10PM to install Banner General, Web General and Web Tailor v8.6 module upgrades
Telephone Outage Friday EveningMay 03, 2013 - Telephone Outage Friday Evening
Banner Server Maintenance 5/02/2013May 01, 2013 - EWU Banner Downtime for Server Maintenance and Financial Aid Module Upgrade Thursday, May 2, 2013, 6PM-2AM
Authentication Services Disruption 4-25-2013April 25, 2013 - A problem with Authentication Services may impact the ability to access email and other services.
Student Responsible Print Station MaintenanceMarch 27, 2013 - The Pharos Print Stations are temporarily unavailable, while updates to the software is performed.
End of Quarter Canvas IssueMarch 22, 2013 - An amoutomation problem may cause courses to disappear from Canvas
NBC and Affiliate Sites Contain MalwareFebruary 21, 2013 - NBC and Affiliate Sites Contain Malware
Network MaintenanceFebruary 14, 2013 - Maintenance will be performed on the EWU Network that may cause temporary access problems.
Intermittent RiverPoint Wireless - ResolvedFebruary 13, 2013 - Intermittent RiverPoint Wireless - Resolved
EWU Cisco AnyConnect VPN UpgradeJanuary 29, 2013 - EWU Cisco AnyConnect VPN Upgrade
Banner Server Maintenance 1/31/13January 28, 2013 - Banner Server Maintenance 1/31/13
Banner Server Maintenance to Install Financial Aid module 8.16 & Weblogic updateJanuary 24, 2013 - Banner Server Maintenance to Install Financial Aid module 8.16 & Weblogic update
Banner Server Maintenance to Install HR module 8.7.1 updateJanuary 22, 2013 - Banner Server Maintenance to Install HR module 8.7.1 update
EWU Email Service Upgrade (Office 365)January 09, 2013 - EWU Email Service Upgrade (Office 365)
Banner Server Maintenance to Install HR module 8.8.1 updateDecember 26, 2012 - Banner Server Maintenance to Install HR module 8.8.1 update
EWU Email system maintenance 12/27/2012December 26, 2012 - EWU Email system maintenance 12/27/2012
EWU eLearning, Luminis & Network Storage Maintenance 12/27/2012December 26, 2012 - eLearning, Luminis & Network Storage Maintenance 12/27/2012
Banner Database MaintenanceDecember 04, 2012 - Banner Database Maintenance
Banner Server Maintenance 11/29/2012November 17, 2012 - Banner Server Maintenance 11/29/2012
Banner Server Maintenance 11/8/2012November 07, 2012 - Banner Server Maintenance 11/8/2012
Banner Server MaintenanceNovember 01, 2012 - Banner Server Maintenance
Network Link UpgradeOctober 29, 2012 - The network link between the main campus and Riverpoint will be upgraded from 1 Mbit to 10 Mbit.
Voicemail UpgradeOctober 19, 2012 - Voicemail Upgrade
Unplanned Network Link OutageSeptember 26, 2012 - The network link between the Cheney and Riverpoint campuses is currectly out.
Emergency Network Maintenance - CompleteSeptember 12, 2012 - Intermittent Network Services - These issues should now be Resolved
EWU Network Services - RestoredSeptember 11, 2012 - EWU Network Services - Restored
Banner Server MaintenanceSeptember 10, 2012 - Banner Server Maintenance
Dormitory Internet Service Disruption-9/6/2012September 06, 2012 - Internet service to the dormitories on campus is currently down.
Internet Service Disruption - Resolved.September 05, 2012 - Internet service to the entire campus is currently down.
Banner Server Maintenance 9/7/2012August 31, 2012 - Banner Server Maintenance 9/7/2012
Campus wide installation of Verdiem power management softwareAugust 22, 2012 - In an effort to centrally manage and reduce PC energy consumption, we are installing Verdiem power management software across all EWU computers.
Banner Servers & Network MaintenanceAugust 20, 2012 - Banner Servers & Network Maintenance
Banner Server Maintenance 7/19/2012July 17, 2012 - Banner Server Maintenance
Eastern Washington University Email system maintenanceJune 25, 2012 - Email system maintenance
OIT Emergency Maintenance - Single Sign-On Authentication ServerJune 21, 2012 - Single Sign-On Authentication Server
OIT Exchange Server MaintenanceJune 21, 2012 - Exchange Maintenance
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