Help Desk Help Desk provides technology support for all campus constituents including students, staff & faculty. //access.ewu.edu/it/services/help-desk en-us Sat, 19 Aug 2017 22:40:18 UTC Sat, 19 Aug 2017 22:40:18 UTC helpdesk@ewu.edu kfrantzich@ewu.edu

Help Desk

Help Desk provides technology support for all campus constituents including students, staff & faculty.OIT, IT, Help Desk, web help desk, techeze, knowledge base

The Help Desk provides you with a single point of contact for all your technical needs. With a single call or email, you can contact our Help Desk for assistance with your computer, enhanced classroom, printer, telephone, or technology related requests. Additionally you may now enter and track your own tickets as well as access a growing knowledge base library using the Web Help Desk. Whether you need new service; a change in service; or have a question, concern, or a comment concerning service, please don't hesitate to contact us and request professional technical support that will provide you with:

  • Fast and reliable service
  • Specialized assistance in solving your telephone, computer and networking problems
  • Assured quality service follow-up
  • A friendly atmosphere

To create or monitor a help desk ticket, click on Create a Ticket up at the top.

Come take a tour, check out the FAQ library, or just see how easy it is to get help when you need it. That's right, help is just a click away! See the Web Help Desk Quick Reference Guide for more details.

Hours of Operations and Location

509-359-2247
Location: JFK Library, lower level
Email: EWUHelpDesk@ewu.edu


Operating Hours:
Summer Quarter  - June 26th - August 18th, 2017

Monday through Friday
7:30am to 5:00pm
Saturday & Sunday
CLOSED

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