Welcome to IT
How can the Division of Information Technology help you today?
News and Maintenance Alerts
- ODS Upgrade (Reporting environment)December 12, 2016 - ODS will be undergoing an upgrade and the following systems will be affected:EWU Banner, EagleNET, Soar (u.Achieve), Nolij, and myEWU Portal will be unavailable from 5:30 to 9:30 pm on Friday, December 16th.ODS, ODSP database, Jasper and Discoverer will be unavailable from 2pm on Friday, December 16th to 4am on Monday, December 19th.
- Possible Restart of Millennium Monday MorningDecember 09, 2016 - The Foundation's Campaign of "Giving Joy Day" (Nov. 29th) has been a wonderful opportunity for EWU to engage the community and support the University. Now we try to use the information gathered to amplify future efforts. This is done by running complex reports on the Advancement server for contact management called Millennium.
- Phone Circuits DownDecember 08, 2016 - At approximately 9:00pm on the 7th XO sent email notification that they detected our Long Distance Circuit for EWU Spokane was not responsive, as well as one of our Circuits used at EWU Cheney for incoming calls as well as for local Outbound calls. XO then sent notification they performed Loop Back tests at 12:00am the 8th and found it successful for both circuits. I then went to Pearce and found that our Cisco 3845 used for our MGCP gateway is having hardware issues causing the “outage” seen by XO. This is also why Turnbull is down.