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Housing & Residential Life
1027 Cedar St.
Cheney, WA 99004
phone: 509.359.2451
fax: 509.359.6528

Office Staff

  • Josh Ashcroft
    Josh Ashcroft
    Chief Housing Officer
    1027 Cedar St.
    Phone: 509.359.6916

    Time in the Department: 5 years
    Hometown:  Sheridan, OR
    Why you love your job:  I love working for HRL because the professional staff give their hearts and souls to making life on campus a great experience for EWU students. 
    Favorite Quotations:
     "Never doubt that a small group of thoughtful, committed citizens can change the world; indeed, it's the only thing that ever does." ~ Margaret Mead
    "Success comes from knowing that you did your best to become the best that you are capable of becoming." John Wooden

  • Barbara Ratcliff
    Barbara Ratcliff
    Associate Director of Housing and Residential Life for Business Operations
    1027 Cedar St.
    Phone: 509.359.6529

    Time in the Department: This is my third year at Eastern. I have worked in higher education for 20 years, 15 of which have been in residence life.
    Hometown: Durham, N.C.
    Why you love your job: I love to help create an environment which is conducive to student academic and personal success. I enjoy the variety of opportunities and challenges each day brings.
    Favorite Quotations:
    "Never doubt that a small group of thoughtful, committed citizens can change the world; indeed, it's the only thing that ever does." ~ Margaret Mead
    “You must be the change you wish to see in the world.” - Mahatma Gandhi

  • Deb Stafford
    Deb Stafford
    Manager of Living Learning Initiatives
    1027 Cedar St.
    Phone: 509.359.4466

    Time in the Department: 8 years
    Hometown:  Valley Center, KS
    Why you love your job:  Working with students who live in residence halls gives me a clear view of the whole student.  I like working with students on identifying  their strengths, then giving them just enough help to create their own success! 
    Favorite Quotation: "We gain strength, and courage, and confidence by each experience in which we really stop to look fear in the face... we must do that which we think we cannot." ~Eleanor Roosevelt

  • Melanie Potts
    Melanie Potts
    Room Assignments Coordinator
    1027 Cedar St.
    Phone: 509.359.6253

    Time in the Department: 3 years as a student and 7 years as a professional
    Hometown:  Cashmere, WA
    Why you love your job:  I love seeing students grow, make realizations about themselves, and ultimately graduate.  Plus, they are often hilarious!
    Favorite Quotation: For I know the plans I have for you, plans to prosper you and not to harm you, plans to give you hope and a future. - Jeremiah 29:11

  • Jenna Casey
    Jenna Casey
    Program Support Supervisor
    1027 Cedar Street
    Phone: 509.359.6511

    Time in the department: 2 months         

    Hometown: Spokane, WA

    Why you love your job: I love working with the students and staff members creating a fun working environment in the Housing and Residential Life Office. I love helping students grow to meet their potential by arming them with skills they will need to be successful when they graduate.

    Favorite quotation: "Success is not final, failure is not fatal, it is the courage to continue that counts."  -Winston Churchill

  • Michelle Schultz
    Michelle Schultz
    University Apartments
    121 Tawanka Hall
    Phone: 509.359.2452

    Time in the Department: 4 years as a student, 5 years as a professional
    Hometown: Kennewick, WA
    Why you love your job: I love the opportunity to work with and influence the future leaders of our world.
    Favorite Quotation:  "To know that even one life has breathed easier because you have lived - this is to have succeeded." ~Ralph Waldo Emerson

  • Kelsee Tower
    Kelsee Tower
    HRL Representative
    1027 Cedar St.
    Phone: 509.359.4223

    Time in the department: 4 months

    Hometown: Asotin, WA

    Why you love your job:  I love being part of a department that has the opportunity to work closely with the students and help make their experience at Eastern the best it can be.

    Favorite Quotation:  "For beautiful eyes, look for the good in others; for beautiful lips, speak only words of kindness; and for poise, walk with the knowledge that you are never alone" - Audrey Hepburn

  • Amy Hilland
    Amy Hilland
    GSA - Academic Initiatives
    1027 Cedar St.
    Phone: 509.359.2226

    Time in the Department:  Second Year

    Hometown:  Sandpoint, ID

    Why you love your job:  I get to work with such a great group ResLife staff and students.

    Favorite Quotation:  The ultimate measure of a man is not where he stands in moments of comfort and convenience, but where he stands at times of challenge and controversy. - Martin Luther King, Jr.

  • Lakeisha Jones
    Lakeisha Jones
    GSA Academic Initiatives
    1027 Cedar St.
    Phone: 509.359.2226

    Time in the department: Second Year

    Hometown: Tacoma, WA

    Why I love my job: Having the opportunity to meet new students.

    Favorite quotation: "With anything good, you will never know until you try, and you will never have regrets once you try." Anonymous 

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