Working from a broad-based understanding of university policies and procedures, academic advisors will consistently share accurate, current and pertinent information allowing students to maximize their education opportunities. A personal relationship between student and advisor facilitates and accelerates the student/university interaction.
103 Sutton Hall (1st floor)
Cheney, WA 99004
Registration Hold Information
Students can view their registration holds in EagleNET:
- Student Records
- View Holds
Faculty and staff advisors can view a student's registration hold two ways:
- In Banner on the SOAHOLD page
- In EagleNET:
- Faculty and Advisors OR Faculty Services Tab
- Student Information Menu
- View Holds
- Select a Term and click Submit
- Input the Student's ID OR Last Name and First Name and click Submit
- Select Submit if the correct student's name is found
- Registration holds on the student's account will display (however, some sensitive holds may not)
Placing and releasing registration holds
Staff and faculty advisors must have Banner access to place or release registration holds, as registration holds cannot be cleared through EagleNET. If you do not have Banner access, and would like to request it, please visit GUAA's Banner INB info for faculty/staff advisors for information on access and training. Please also visit Banner & EagleNET Help/Documentation.
How to place holds:
Placing Holds training document from the Office of Instructional Technology
How to release holds:
Releasing Holds training document from the Office of Instructional Technology
List of common registration holds (there are many other hold types)
|HOLD TYPE||WHAT IS THE HOLD FOR?||WHO CAN CLEAR THE HOLD?|
|EWU Student Email Needed||Student must set up official EWU email account and log-in to activate the account.||The hold is automatically cleared when the student sets up his/her student email account and logs in.|
||All new and returning students must meet with an academic or departmental advisor prior to registering for classes.||The academic advisor or departmental advisor who meets with the new/returning student.
||All students with less than 45 earned credits must meet with an academic or departmental advisor prior to registering for classes each quarter.||The academic advisor or departmental advisor the student regularly works with. The student should contact his/her advisor directly.
|Missing Transcripts||Students are required to submit all final high school and college transcripts to EWU prior to registering for the next term.
||Contact the Office of Admissions or clear hold by submitting missing official transcripts (high school and/or college) to the Office of Admissions.
|>90 Credits, Must Declare||Students with over 90 credits must officially declare their major: see Major Declaration Instructions||Records and Registration clears the 90 Credit Hold once they receive the student's Major Declaration Form.|
|Account Balance Over $200 Hold||Students who owe over $200 cannot register until their balance owed is less than $200.||Contact Student Financial Services with questions or clear hold by bill payment on EagleNET.|
|Account Balance Under $200||Students who owe under $200 can register for courses but may not request an official transcript or see their transcript in EagleNET.||Contact Student Financial Services with questions or clear hold by bill payment on EagleNET.|
|<2.0 GPA / Probation Hold||Students whose cumulative GPA is below 2.0 are on Academic Probation. Students on Academic Probation must meet with their academic or departmental advisor prior to registration.||The academic or departmental advisor the student regularly works with. The student should contact his/her advisor directly.|
|Academic Dismissal Hold||Students who have been academically dismissed are not eligible to return to EWU until they have submitted a Petition for Academic Reinstatement and have been approved for reinstatement. Students who have been absent from EWU for more than four quarters must apply for readmission.||The Petition for Academic Reinstatement and instructions are available here. Completed Petitions must be submitted to GUAA, by the posted deadline, if the student is undeclared OR to the college's Dean's Office if the student is declared.|
|Registrar's Hold CH 33 VA||Students with Veteran's benefits may not change their class schedule after the 10th day of the quarter without first contacting the Veteran's Office||Contact the EWU Veterans Services in Records and Registration: 359.7040.|
||Student's contact information is missing or incomplete.||Contact Records and Registration to update contact info or update it in EagleNET.|
|Disciplinary Hold||Students with disciplinary holds need to contact the Office of Student Rights and Responsibilities.||Contact the Office of Student Rights and Responsibilities: 359.6316.|
|Open Disc. Case||Students with disciplinary holds need to contact the Office of Student Rights and Responsibilities.||Contact the Office of Student Rights and Responsibilities: 359.6316.|
|Athlete Hold||Student Athletes must contact their Athletic Advisor prior to registration.||Contact an Athletic Advisor:
Tamara Hageage: 359.6045 or Melanie Thomas: 359.7438.
|International Stu Reg Hold / SEVIS Hold
||Student is an international student and must contact their International Student Advisor prior to registration.
||Contact an International Student Advisor in the International Education Office: 359.2331.|