Student Financial Services

You have two options to pay your account on EagleNet.  You can pay by credit card using a Visa or MasterCard or by E-check with your bank account and routing number.  You can store payment information on EagleNet to facilitate future payments. 

If you would like to mail in a check make it payable to Eastern Washington University and write the student identification number on the check. The cancelled check will serve as your receipt.

Mail Payments to: (DO NOT MAIL CASH)

Eastern Washington University
Student Financial Services
202 Sutton Hall
Cheney, WA 99004

Students have the ability to create a parent or authorized user login by going to EagleNet under the Pay My Bill option. This will allow the authorized user to go on the web and pay the student’s account balance using E-check, Visa or MasterCard. To set up an authorized user the student should follow these steps:

1. Log onto EagleNet
2. Select Pay My Bill
3. Select Make a Payment
4. Select add New Parent Pin
5. Create a Parent Pin (any sequence of numbers or letters)
6. Enter your Parent’s e-mail address
7. Add a note to go with the e-mail to your parent (optional)
8. When finished select OK

Your parent or authorized user will be e-mailed the pin and password along with the link to log in and make to make payments.  Parents or authorized users will have authorization to make a payment, view payment history, and pay the balance on the student account.  They do not have access to financial aid, grades, or other online student information.  Only the student can reset the authorized user's password if it is lost or forgotten.

The Student Financial Services office implemented e-bills in Fall 2007. We no longer mail out paper bills. An e-mail will be sent to your EWU e-mail account a week before the quarter starts and on the 15th of the month if you owe a balance. When you receive the e-mail you can log into EagleNet under the Statement and Payments History tab to view and pay your bill online.

Students can access and pay their account online 24 hours a day. You can save a copy of your bill or forward it to your parents or other payers if needed.

To set up your EWU e-mail go to:

To access: eaglenet.ewu.edu

Link: Statement and Payment History tab

EagleNet password help: (509) 359-6411

Questions? Contact Student Financial Services at (509) 359-6372

Quarter Students

All tuition, housing, dining, and fees for quarter students are due by the 6th class day for fall, winter and spring term. A $50.00 late payment fee will be assessed on all accounts with an unpaid balance by 5:00 PM on the 6th class day. Students with unpaid accounts at the end of the term will be subject to collection activities and may incur additional fees associated with collecting the account.

*COM-D Students

All tuition, housing, dining, and fees for semester students are due by 5:00 PM on the due date for fall and spring semester. A $75.00 late payment fee will be assessed on all accounts with an unpaid balance after the due date. Students with unpaid accounts at the end of the semester will be subject to collection activities and may incur additional fees associated with collecting the account.

For information about summer payment due dates see the summer session web site at www.ewu.edu/summer.

*Eastern Washington University is a quarter based school however COM-D (Communication Disorders) program operates on a semester schedule.   

Receiving Your Excess Financial Aid

Student Financial Services refunds financial aid daily. You can determine if your financial aid has disbursed to your student account by checking your EagleNet account.  Financial aid is first applied to the outstanding charges on your student account; any excess credit would be refunded to you. Refunding options include direct deposit or mail out check.

DIRECT DEPOSIT:  To sign up for direct deposit complete the Direct Deposit Authorization form.  Direct deposit funds are available the first day of the quarter. 

MAIL OUT CHECK:  A check will be mailed out the first day of the quarter; it takes an average of 3 to 5 days for delivery. Checks can be cashed at any Bank of America branch for a small fee.   

Non-Financial Aid Refunds:  To request a refund for a non-financial aid credit send a request to sfsofc@ewu.edu (please include student ID and name), or call us at 509-359-6372.  For students that do not have direct deposit set up there is a $13.39 check processing fee. 

There are two ways to sign up for Direct Deposit.  You can download this form and turn it into Student Financial Services with a void check, or log into EagleNET to enter the information yourself.   

To sign up for Direct Deposit log into your EagleNET account.  You will need to provide your bank routing number and account number.  Go to the Student tab, Student Account, and then View/Update Direct Deposit Information.  You will be given the option to use the Financial Aid direct deposit information to set up direct deposit for Work Study/Student Employment.  Every time you make a change you must accept the terms and conditions. 

The account verification process will take 4-5 days.  If a refund is processed while your account is in Pre-note status it will be generated as a check.  Any time you make a change to your online Direct Deposit information you will receive an e-mail notification confirming that a change has been initiated through EagleNET.

The Short Term Loan Program is available to all registered EWU students enrolled at least half-time (five credits for master's/doctoral candidates, six credits for all others). Applications are available in Student Financial Services Office, Riverpoint Campus, or online.

Loan applications can be turned in the day before the quarter begins with a check available for pick up the first day of school after 10am. The Short Term Loan Program will close at the end of the seventh week of each quarter (Fall, Winter, and Spring) or at the end of the fourth week of the eight week session during Summer. The program may close earlier if funds are depleted.

The loan is $400, less a $15 processing fee. The loan must be repaid within 60 days*. Short Term Loans may be repaid at any time before the due date without penalty.  We reserve the right to deny loan applications if:

1) You already have an outstanding Short Term Loan;
2) You are currently past due on a Short Term Loan; and/or
3) You have paid a prior Short Term Loan after the due date.

Note: Any outstanding Short Term Loan balance prior to the beginning for Fall Quarter must be paid in full before Fall financial aid will be disbursed.

There are two types of holds that are placed by the Student Financial Services office for past due accounts.

Balances over $100   This hold prevents registration activity and the release of a student's transcript.

Balances under $100  This hold prevents the release of a student's transcript.

How can I avoid holds or have my holds removed?

Holds can be avoided by paying your account balance in full and on time. To have the holds removed simply log into EagleNet and pay the past due balance, the hold will be automatically removed within 24 hours, or the next business day.

If you have a hold that prevents you from making a payment on EagleNet please contact Student Financial Services at (509) 359-6372 for more information.